Frequently Asked Questions

  • Where can I share feedback about my experience at one of Baskin Robbins parlors in the GCC?You can write to us on
  • Why is a certain flavor no longer available at parlors?Flavor availability differs from parlor to parlor because flavors available include permanent flavors as well as flavors which constantly rotate.
  • How can I find out if a certain flavor is available at a parlor?You may either write to us on or call a certain parlor to confirm flavor availability prior to your visit. The store’s phone number is located in the “Find a Store” tab.
  • How can I find out the nutritional information for Baskin-Robbins flavors and products?You can review the nutritional information of flavors and products in the Nutrition Section
  • I have a specific allergy and need some guidance as to what Baskin-Robbins products I am able to consume. Where can I find this information?If you have an allergy to ingredients like milk, soy, eggs, peanuts, tree nuts or wheat, you can find helpful lists of Baskin-Robbins products that do not contain these ingredients in the Nutrition Section. Alternatively, you may consult with our parlor staff for further information.
  • I can’t find exactly what I am looking for, How can I order a custom cake product?If you don’t see exactly what you want on the menu, you can contact the store by phone. The store’s phone number is located in the “Find a Store” tab.